When Will My Order Ship?

Orders are processed within 24 hours of receipt and should be ready for pickup by the carrier within 48 hours. We will always provide you with the most accurate and up-to-date information regarding product availability. All items including custom orders, ship directly from our warehouse distribution centers which are located in the Sodus New York USA. Regular ground shipping takes from 2-5 business days, 15+ to AK, HI depending on where you are in the country (refer to the map below). Upgraded shipping is available at an additional charge. Custom orders such as Nameplates and Number plates take 10 business days to process and then shipped via order instructions from customer.
Please note: When you are selecting a delivery speed please factor in the 24 hour processing time as well as the fact that UPS does not offer package pickup on Saturday or Sunday.

The Officials Wearhouse Shipping

We ship ground orders through USPS Ground Advantage mail using the following shipping rates. We can ship UPS Ground if requested in the order comments if USPS is not a delivery option in your area.

- If your order is over $99, your shipping charge is $14.99

- If your order is under $99, your shipping charge is $9.99

Your shipping cost will be listed on the Checkout Page before you submit your order. After reviewing the page, you can submit your order. All shipping charges are non-refundable.

Oversize Shipping Charges

Some products are oversized, bulky or heavy and require extra shipping in addition to the regular charges outlined above. Example products that receive oversize shipping charges include but are not limited to bulk ball/puck purchases, goals, nets, goalie leg pads, and equipment bags. ANY oversize shipping charge you may incur is provided to you on the product detail page before you add the product to your cart. You can find it directly under the ADD TO CART button on the product detail page.

Next Day or Two Day Shipping

Selecting Next Day or Two Day does not necessarily mean that your order will arrive in one or two days. The shipping time begins once the carrier has picked up your package from our distribution location. There is no weeeknd pickup or delivery for Next Day or Two Day shipping. We do not offer Saturday delivery and UPS does not consider Saturday or Sunday to be business days. UPS pickup at our facility is Monday - Friday at 2:00pm. Any Next Day or Two Day packages that are placed will not be processed until the next business day. We ship all of our orders out of the Northeast Section of the USA.

Please note: When you select Next Day or Two Day shipping we may use air or ground shipping - as necessary - to get your items to you within the timeframe you desire.

Continental United States Orders

  • Orders placed today will be processed and confirmed the following business day.
  • Holidays and weekends are not business days.
  • We observe all federal holidays.
  • Orders placed on Friday or at any time on Saturday and Sunday will be processed but will not leave our shipping facility until the following business day.
  • Order acknowledgement, confirmation of product availability and tracking information will be provided to you via email after your order has been processed.
  • Order acceptance occurs only when your order has been shipped, at which time you will be notified by email.
  • Large & oversize items may incur additional shipping charges. Please see the Oversize Shipping Charges section above.
  • All orders are shipped via USPS or UPS if requested. A physical address is required for shipment. Some orders may be unable to ship to P.O. Boxes.
  • Some vendors prohibit us from shipping their product outside of the USA under any circumstances. We apologize for any inconvenience. Please see the International Orders section below.

Tracking Information

If you receive your tracking number from us and the package is being shipped on the same day, the tracking number may not be activated until the end of the day when the package is picked up and has been received by the local USPS or UPS distribution center. If you cannot locate your tracking or delivery information about your package, please contact Customer Service at the following email address - Sales@OfficialsWearhouse.com

Please include your shipping address and order number in the email so that we can help you to quickly resolve any issues you might be experiencing.

International Orders

Some vendors and manufacturers prohibit us from shipping their products outside of the USA under any circumstances. There are select vendors that allow this practice. In situations where we are able to ship orders outside of the USA, customers will be responsible for any and all customs, duties and taxes of the destination countries. Please note that the delivery company may require additional payments at the time of delivery. This may include duties and/or customs brokerage fees which the customer is responsible for. Please check your local import laws and regulations prior to placing an order to confirm.